In the fast-paced world of healthcare technology, successful transformations require more than just technical upgrades – they demand alignment of people, processes, and purpose.
Revenue Operations (RevOps) focuses on breaking down silos and streamlining processes to drive sustainable growth, while Development Operations (DevOps) emphasizes continuous delivery and reliability in software systems.
Enovara, a tech firm led by founder Terrance Bryant, uniquely blends these RevOps and DevOps strategies with a human-centered, spiritually mindful approach. This post examines two of Enovara’s standout case studies – Inovalon Global and CommonSpirit Health – and how their RevOps and DevOps implementations sparked transformative success in each organization.
Inovalon Global: From Legacy Systems to Cloud-First Innovation
Challenge:
Inovalon Global, a healthcare data analytics provider, was constrained by decades-old legacy systems that couldn’t keep up with modern demands.
The infrastructure lacked scalability and struggled with evolving healthcare policies and technologies. Critical processes like credentialing and scheduling for Nurse Practitioners were clunky, risking compliance issues and efficiency losses. Inovalon’s leadership knew they needed a radical change but questioned how to modernize a complex system without disrupting ongoing healthcare operations?
Solution:
Enovara stepped in as a strategic partner, bringing both technical expertise and deep understanding of the mission at hand.
Embracing a comprehensive healthcare cloud migration strategy, Enovara collaborated closely with Inovalon and to design an innovative multi-cloud solution. Key DevOps strategies underpinned this transformation:
- Multi-Cloud Architecture
- The team integrated services across Azure and AWS for a globally redundant environment.
- Freed Inovalon from a single legacy system, enabling them to leverage the best tools.
- Infrastructure as Code (IaC)
- Accelerated deployments and maintained consistency using Terraform.
- Eliminated slow, error-prone manual setups with one-click resource provisioning.
- Mass Data Migration
- Migrated over 500 TB of sensitive healthcare data to the cloud.
- Used custom pipelines and protocols to ensure zero data loss and full HIPAA compliance.
- Planned meticulously for encryption, validation, and rollback.
- Continuous Integration & Deployment
- Enabled dynamic resource creation and fast deployment of updates.
- Provided a reliable, automated pipeline that supports faster innovation.
- Knowledge Transfer
- Created detailed systems diagrams and training for leadership.
- Prioritized documentation and staff training for confidence in the new environment.
Enovara’s role went beyond technical execution; they served as a guide through what could have been a disruptive transition.
Challenges such as maintaining compliance with healthcare data regulations and minimizing downtime were addressed through careful planning and close collaboration.
Every potential setback was met with a solution-oriented mindset and rigorous testing, ensuring patient care delivery was never compromised during the migration.
Results:
The impact of this RevOps/DevOps transformation at Inovalon Global was extraordinary. Enovara successfully migrated all critical legacy systems into a modern, cloud-first infrastructure, immediately elevating performance and reliability.
Inovalon saw a 50% improvement in data processing speeds for its analytics workloads – reports that once took hours could now run in minutes.
Infrastructure costs dropped by 35% thanks to optimized cloud resource utilization, directly benefiting the bottom line. And system uptime reached 99.99%, virtually eliminating downtime and giving healthcare providers and patients unwavering access to crucial data.
This case stands as a testament to how integrating DevOps excellence with RevOps foresight can revolutionize an organization’s capabilities.
CommonSpirit Health: Enhancing Patient Care through Cloud and Compassion
Challenge:
CommonSpirit Health (formerly Dignity Health) is one of the largest healthcare networks in the U.S., and it faced a very human problem masked as a technical one: patients were waiting too long.
An inefficient waitlist system meant patients experienced frustrating delays for appointments and services. The existing patient management platform was inflexible, making it hard to adjust scheduling or triage in response to real-world changes. These operational inefficiencies were not just hurting the hospital’s performance metrics, they were impacting people’s lives and well-being. CommonSpirit’s leaders, guided by a mission of compassionate care, knew they needed a solution that would put patients first by overhauling the underlying technology. They sought Enovara’s help to reimagine their patient management system for the modern era.
Solution:
Enovara approached CommonSpirit’s needs with the same blend of technical innovation and empathetic partnership that it brings to all projects.
Together with CommonSpirit’s product owners and IT leadership, they designed a tailored healthcare cloud migration plan focused on improving patient experience. This was not a one-size-fits-all proposal, but a collaborative design born from understanding the pain points of nurses, administrators, and patients alike. Key strategies and implementations included:
- Azure-Powered Cloud Services
- Given CommonSpirit’s needs, Enovara chose Microsoft Azure as the backbone for the new system.
- They used Azure Logic Apps to orchestrate workflows between systems, automating manual scheduling and coordination.
- In practice, this meant the new patient management system could adapt in real-time to changes, aligning technology with operational needs.
- Continuous Integration & Continuous Deployment
- Enovara’s DevOps expertise enabled the creation of multiple pipelines using Terraform and Jenkins.
- These pipelines automated application updates and infrastructure changes, allowing rapid iteration.
- Real-Time Monitoring & Analytics
- Enovara built real-time monitoring and dashboards to give administrators immediate visibility into wait times, system performance, and workflow bottlenecks.
- Alerts and analytics were configured to detect issues—such as rising wait times or failed appointment notifications—creating a feedback loop.
- CommonSpirit could address inefficiencies in real time, rather than learning about problems days or weeks later through complaints.
- Documentation and Training
- Enovara delivered comprehensive systems diagrams and led hands-on training sessions with both technical teams and department leaders.
- Staff learned to use new features like automated waitlist management, while IT teams discovered how to maintain and extend Azure-based solutions.
- This investment in people ensured high adoption of new tools and eased the change management process.
Results:
The transformation for CommonSpirit was quickly apparent.
Patient wait times plummeted, directly reflecting the improved efficiency of the new waitlisting system. The organization also saw a leap in operational efficiency – routine updates and scheduling adjustments that once took days of administrative coordination were now happening almost instantly, driven by automated workflows and a responsive system.
The new platform enabled same-day delivery of new features and enhancements to the software, a huge leap from the infrequent, disruptive update cycles of the past. CommonSpirit’s IT and operations teams could continually improve the patient management process without causing downtime or confusion, embodying the ideal of DevOps continuous improvement.
This kind of adaptability is a direct outcome of aligning RevOps goals with DevOps tools and practices.
Strategic Insights and Enovara’s Secret Sauce
These two case studies highlight several key RevOps and DevOps strategies that any organization can learn from:
- Holistic Multi-Cloud Strategy:
- Use multiple platforms (like Azure and AWS) for resilience and flexibility.
- Match technology to the problem instead of forcing a single solution.
- With expert integration, a multi-cloud approach can achieve 99.99% uptime and seamless management.
- Automate Everything (Intelligently):
- IaC and CI/CD pipelines bring speed and consistency.
- Automation accelerates delivery, stabilizes environments, and reduces errors.
- Teams can focus on innovation instead of firefighting.
- Real-Time Monitoring = Real-Time Improvement:
- Set up dashboards to spot problems in minutes, not weeks.
- Stay proactive—core to DevOps (system health) and RevOps (operational performance).
- Monitor both technical metrics and business KPIs, because you can’t fix what you don’t see.
- People-Centric Change Management:
- If users don’t adopt a system, it fails.
- Enovara relies on documentation, training, and collaboration from day one.
- Securing buy-in from leaders and product owners smooths transitions.
- Early communication, end-user training, and shared ownership are key to success.
- Metrics that Matter:
- Faster data processing, less downtime, shorter wait times, and cost savings.
- Tracking key metrics keeps the focus on outcomes, not just technical outputs.
- RevOps defines operational/revenue indicators; DevOps sets performance/quality targets.
- Monitoring these leads to real success—boardroom victories and beyond.
So what is Enovara’s secret sauce through all of this?
It’s the company’s unique fusion of technical mastery with a higher sense of purpose. We become your partners at the intersection of technology and human spirit.
In these projects, that philosophy wasn’t just talk. Enovara’s team approached Inovalon’s challenges not just as engineers, but as empathetic problem-solvers who understood that better systems would lead to better care for real people. And in CommonSpirit’s case, they recognized that reducing a patient’s wait isn’t only a process improvement metric, but a way to ease a human being’s anxiety on the day of their appointment.
This alignment with a higher mission likely fueled the team’s dedication to go above and beyond. By infusing projects with this spirit of service, Enovara ensures the solutions resonate with all stakeholders from the C-suite to the front-line caregiver.
Both case studies also reflect Enovara’s FAILS philosophy – being Fearless in tackling big, risky migrations, maintaining Alignment with client goals, acting Intentional in design and execution, Learning continuously to refine solutions, and Serving first before anything else.
These values translated into an approach where cutting-edge tech was joined to thoughtful planning and heartfelt client collaboration.
The result: technology initiatives that didn’t just check boxes, but genuinely improved daily operations and lives.
Technology + Human Spirit = Transformation
Enovara’s work with Inovalon Global and CommonSpirit Health demonstrates that when RevOps and DevOps strategies are executed with excellence – and infused with a compassionate, purpose-driven mindset – the outcomes can be truly transformational.
Hospitals become more efficient and patient-centered.
Data companies become more agile and cost-effective.
In both stories, the organizations are now better equipped to adapt to change, whether that’s a new healthcare regulation or a surge in patient demand, without missing a beat. They have not only modernized their technology but also elevated their capacity to serve.
These successes speak to a broader lesson: RevOps and DevOps, when combined, bridge the gap between strategic business goals and the tech that supports them. It’s an approach that breaks down silos – between departments, between development and operations, and even between technology and the humans who rely on it.
Enovara excels in this bridging role. As a company that realizes bold business ideas and opens new paths to rapid innovation with both technical expertise and spiritual guidance, Enovara offers its clients something rare in the tech world: a partnership that cares as much about people and purpose as about platforms and pipelines.
The true measure of these case studies is seen in the smiles of a nurse who can schedule a patient’s appointment without hassle, or the relief of a data manager who no longer worries about system outages at midnight. It’s in the community members who feel the indirect benefits of more efficient, responsive healthcare services.
By elevating the human spirit through technology, Enovara helped Inovalon and CommonSpirit not just do better business, but also better fulfill their calling in the healthcare community. And that might be the most meaningful outcome of all.
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